Empathy is the connective tissue of good
therapy. It’s what enables us to establish
bonds of trust with clients, and to meet
them with our hearts as well as our minds.
Empathy enhances our insights, sharpens our
hunches, and at times seems to allow us to
"read" a client’s mind. Yet, vital as it is
to our work, empathy has remained a rather
fuzzy concept in psychotherapy. To many of
us, it seems to arise from a kind of potluck
stew of emotional resonance and insight,
seasoned with lots of attuned presence and a
generous dollop of luck.
Far from the therapy office, in the
precisely measured environment of the
research lab, brain scientists are
discovering that a particular cluster of our
neurons is specifically designed and primed
to mirror another’s bodily responses and
emotions. We are hardwired, it appears, to
feel each other’s happiness and pain—more
deeply than we ever knew. Moreover, the
royal road to empathy is through the body,
not the mind. Notwithstanding the river of
words that flow through the therapy room,
it’s the sight of a client looking
unhappy, or tense, or relieved, or enraged,
that really gets our sympathetic synapses
firing.
This news is both exhilarating and scary.
The good news—for therapists, their clients,
and the world at large—is that human beings
may be more deeply capable of empathy than
we ever imagined. If we’re truly born to
connect, perhaps there is hope for us all.
The scarier news: If we’re truly designed to
mirror each other’s feelings, we therapists
may be exquisitely vulnerable to "catching"
our clients’ depression, rage and anxiety,
and succumbing to the ravages of "compassion
fatigue." Given the hardwired nature
of empathy, is it possible to say yea or nay
to its effects on us? What steps might we
take to harness and channel our natural-born
empathy for the good of our clients—and
ourselves?
I first recognized the physical force of
empathy as a college student, with the help
of my friend, Nancy, who was studying to be
a physical therapist. As we walked down a
street together, she would follow total
strangers and subtly mimic their walking
style. Copying a stranger’s gait, and
feeling it in her own body, gave her
practice in identifying where one of her
patients might be stiff, or in locating the
source of a limp. Intrigued by this
mysterious way of "knowing" someone, I asked
her to teach me to do it, too. I began to
surreptitiously mimic the walks of all
manner of unsuspecting folk, from unsteady
older people to cooler-than-thou teenage
hipsters. What startled me was that not only
did "walking in someone else’s shoes" change
the way I felt in my body, but it often
altered my mood, as well. When I copied the
swaggering gait of a cocky young man, for
example, I would momentarily feel more
confident--even happier--than before. I
found this secret street life fascinating
and fun, but I didn’t think much about it
until a few years later, when I started
practicing clinical social work.
Breathless
On my first job in the mid-1970s, working in
a family service agency, I began to notice
peculiar things happening in my body while I
sat in my office with clients. Some of my
responses could be blamed on newbie jitters,
but I strongly sensed that there was more to
it than that. I particularly remember my
bodily reactions to a young client named
Allison. As she recounted the crises of her
week in a spacey, disconnected way, she kept
her body very still, and I had to lean
forward to hear her whispery, almost
inaudible voice. As we worked together, I
began to notice that I often felt
lightheaded. When I began to pay attention
to what was happening in my body, I found
that my breathing had become very shallow—in
fact, nearly undetectable. No wonder I was
feeling lightheaded and spacey: I wasn’t
getting enough oxygen.
Turning my attention back to Allison, I
noticed that her chest was barely
moving. I was taken aback: We were breathing
alike! I remembered, then, how my mimicry of
walking patterns in college had often
affected my bodily sensations and moods.
Were my lightheadedness and general feelings
of disconnectedness just the result of
new-therapist nervousness, or the direct
result of my imitation of Allison’s
breathing? If our respiration had actually
become synchronized, I thought, it was
totally unconscious on both our parts.
In all of my graduateschool
discussions on the therapeutic relationship,
including the fine points of transference
and countertransference, I couldn’t remember
anyone ever mentioning the possibility of
"catching" bodily behaviors. Intrigued and a
bit bewildered, I took my observations to my
supervisor. I still remember her look of
startled skepticism. "What an odd
hypothesis," she finally remarked, her cool
tone clearly implying that my experience was
not to be taken seriously. I was dumbfounded
by her lack of curiosity, but I never
doubted my own sensations. On the contrary,
increasingly fascinated with the role of the
body in relational and emotional life, I
began a serious study and practice of body
psychotherapy.
In contrast to my suspicious supervisor, my
body psychotherapy colleagues and teachers
seemed to easily assume that their bodies
were "in tune with" or "resonating with"
those of their clients. Like actors, they
regarded their bodies as essential,
finely-honed instruments of their craft.
From these practitioners I learned "postural
mirroring," a technique instigated by dance
therapists, wherein I would attempt to get a
reading on a client’s emotional state
through copying the way he sat, stood, or
moved. There wasn’t a lot of debate about
the usefulness of such a technique: Body
psychotherapists simply assumed that "the
body doesn't lie."
Tracking Down the Source
While I was heartened by the confirmation of
my own observations, I was concerned about
body psychotherapy's uncritical acceptance
of a link between a therapist's and client's
body states and emotions. I needed to know
more: Where does our ability to resonate
with each other—and with such stunning
immediacy and accuracy—come from?
What core processes drove the dance-like
synchronizations of movement and mood that I
kept encountering?
Throughout the 1990's I became a voracious
student of neuroscience—first to learn about
the physiology of trauma. In the course of
those studies I discovered the term
"vicarious traumatization" and documentation
that therapists could actually suffer
symptoms similar to their traumatized
clients. At once I was both concerned and
excited. I wondered if the emotional and
physiological reactions that accounted for
this might have any relationship to my
earlier gait experiments with Nancy, the
incident with Allison, and my body
psychotherapy colleagues' enthusiasm for
client mimicry. I would need to dig further.
I nurtured my curiosity at the library, on
the internet, and with PsychInfo and Medline
databases. From the vast literature of
social psychology, I learned that facial
expressions were contagious—when baby
smiles, Mom usually does, too—and that such
synchrony affects the nervous system and can
convey emotions. I also learned that people
commonly—if unconsciously—copy one another's
posture and synchronize breathing patterns.
As exciting as that research was, I still
felt something was missing. The writings of
neurologist Antonio Damasio, attachment
specialist Allan Schore, and interpersonal
neurobiologist Daniel Siegel, and others
told me that scientists could locate effects
of empathy in the brain. But, astonishingly,
until the mid-1990's, no one had looked for
a source of empathy in the brain! And
as I was to find out, the discovery of
brain-to-brain empathy happened by accident.
Monkey See, Monkey Do
In 1996, an Italian neuroscience research
team led by Giacomo Rizzolatti and Vittorio
Gallese was studying grasping behaviors in
monkeys. They attached electrodes to the
monkeys’ brains in order to observe
precisely which neurons fired when a monkey
grabbed a raisin with its hand. The research
was routine: monkey grasped, specific
neurons fired.
Then, during a break, one of the researchers
hungrily reached out for a raisin. His
fellow researchers coincidently noticed
something extraordinary on the monitor:
Neurons in the monkey’s brain fired—the
exact same neurons that had fired
earlier when the monkey grasped a raisin
itself!
The team was astonished: Nothing like this
had ever been seen before. Their
serendipitous finding was the first clue to
the existence of what scientists now call
"mirror neurons," so-called because they
appear to actually reflect the activity of
another’s brain cells. The monkey’s response
was not just simple recognition, as in "I
know what the researcher is doing." That
kind of observation is activated elsewhere
in the brain. What happened between monkey
and researcher required a brand new concept,
an altogether new theory of behavioral
interdependence. The monkey’s neurons fired
as if it had made the same movement
itself. This was a genuine
brain-to-brain connection. In an instant,
the definition of interconnectedness, the
notion of empathy, changed forever.
Subsequent neuroimaging research in humans
suggests that we, too, may have a similar
mirror-neuron system that allows us to
deeply "get" the experience of others. When
people watch other individuals drumming
their fingers, kicking a ball, or biting
into an apple, the sectors of their brains
that turn on are the same sectors that
activate when they perform these behaviors
themselves. Meanwhile, in a paper published
last year entitled "The Roots of Empathy,"
Gallese pushed the envelope further by
hypothesizing that "sensations and emotions
displayed by others can also be
‘empathized,’ and therefore implicitly
understood, through a mirror matching
mechanism" in the brain. Soon, he believes,
scientists will discover a mirror neuron
network that establishes, beyond a doubt,
that we are born to resonate with each other
at the deepest emotional levels.
Orchestrating Empathy
While neuroscientists continue the slow work
of confirming these promising findings and
theories, therapists can begin to apply them
now to empathize more strategically and
effectively with their clients. Because
empathy is rooted in the body, the more
mindful therapists are of their own somatic
responses, the more skillfully they can
choose to engage mirror neurons to gain
valuable information about a client’s
emotional state. Equally important, a
therapist can choose to slow down, or even
halt, the brain’s rush to empathize when it
might overwhelm the client--or the
therapist.
Let’s begin with the body’s gift for
sleuthing. When you want to get a literal
feel for what it’s like to be in your
client’s skin, you can consciously mirror
some aspect of his or her behavior or
expression. I tried this when I worked with
Fred, a new college graduate who’d come into
therapy to address his anxiety about dealing
with authority on his first "real job."
Though he’d grown up with a tyrannical
father who had beaten him regularly as a
child, Fred couldn’t see or feel any
relationship between his childhood trauma
and his current fear of standing up to his
boss.
One afternoon, Fred arrived for his session
deeply depressed. He’d been thinking about
suicide, he said, but had no idea why. I
wasn’t sure either. As I asked him to
describe what "suicidal" felt like in his
body, I tuned in by copying his flat facial
expression and slumped posture. Almost
immediately, I began to experience in my own
body the sense of deadness he’d just
described to me. It reminded me of the
"freeze" response that is an instinctive
reaction to inescapable threat.
All at once, a light bulb flashed in my
mind. "Fred," I asked, "have you ever seen a
mouse that’s been caught by a cat?" He
nodded yes. "What does the mouse do?" I
prodded. "It plays dead," he replied, his
face beginning to brighten with interest. We
then discussed the protective function of
freezing for all prey, both animals and
people. Finally, I asked Fred if he’d ever
reacted that way himself.
"Yeah," he said softly, "when my dad beat
me." As his father hit him, he told me, his
body would lose all power and "go
dead." For the first time, he made a felt
connection between his childhood horrors and
his current emotional state. It seemed a
light bulb was also flashing in Fred's mind.
As he began to talk thoughtfully about his
own "internal mouse," his body posture
gradually became more upright and animated,
and by the end of the session he reported
that his thoughts of suicide had receded.
Could I have helped Fred make this
breakthrough with talk alone? Perhaps, but
it would likely have entailed several more
sessions full of the usual conversational
roundabouts, byways and detours. Instead, by
mirroring him, I could quickly feel and then
understand Fred’s deadness.
While purposefully synchronizing with your
client can often provide added insight or
even jump-start a stalled session, be
aware that the data you pick up is not
"pure" information. Just as gaps can occur
between speaker and listener in verbal
communication, so can somatic communication
be distorted by your own filters. If, for
example, you mimic your client’s head tilt
and get a feeling of anxiety in your chest,
your client may indeed be anxious. But it
also could be that you habitually tilt your
head when you’re anxious, so that
repeating this action triggers the emotion.
So, as I did with Fred, be sure to check out
your bodily hunches with your clients.
The
Risks of Resonance
Mirroring a client can be a bit of a
tightrope act. You can easily lose your
balance and crash to the earth, especially
if you fail to stay focused. I learned this
lesson the hard way.
A few years ago, my client Ronald was angry
with me because I was leaving town for a few
weeks. He was so full of fury that for the
first hour of a double session he would not
talk at all. He sat half-facing away from
me, tense and seething. From time to time,
his eyes would fill with tears. Repeatedly,
I tried to make verbal contact with him,
using such standard gambits as "You seem
very angry" and "This looks very difficult
for you." But I had the unmistakable feeling
that my words projected about a foot from my
mouth, and then thudded heavily to the
floor.
Finally, I decided to hold my tongue and let
Ronald work it out himself. With my mind
emptied of fix-it schemes and nothing much
else to do, I began to consciously copy my
client’s hyper-tense posture. I clenched my
jaw, clasped my hands tightly in my lap, and
crunched my shoulders forward.
Two things happened. The first was that
within a minute or so, Ronald’s posture
began to loosen up a little and he turned
toward me, beginning to talk about his
feelings of impending abandonment. (I’ve
since learned that mimicking another’s
posture can nonverbally convey
understanding.) As he aired his rage and
hurt, I was able to acknowledge his feelings
and let him know that I could understand and
accept his anger. By the end of the session,
he reported feeling somewhat calmer.
But not me. After Ronald closed the door
behind him, I realized that I was
very uncomfortable. Actually, that’s an
understatement: I was practically unhinged
with fury. But why? Was I angry with Ronald?
Had the session triggered something from my
own life? I tossed around a half-dozen
possibilities in my mind, but nothing seemed
to fit. Only later, when I talked it over
with a colleague did I remember: I had
copied Ronald’s infuriated posture! My
mirror neurons had done their job too well.
Once I made this crucial connection, the
"infection" began to drain: I could almost
feel the fury leaking out of me. I returned
to myself again in a matter of seconds.
To some therapists, what happened between
Ronald and me may look like a textbook case
of projective identification—a case of
Ronald "putting" his uncomfortable feelings
into me and thereby "inducing" my fury. I
couldn’t disagree more. I was a full
participant in the process: Only after I
actively mirrored Ronald did I begin to feel
angry. But while my mimicry was entirely
conscious—if later forgotten—I believe that
this kind of brain-to-brain communication
occurs at an unconscious level between
clients and therapists all the time. The
next time you feel that you may be suffering
from the impact of a projective
identification, you may need to look no
further than your own body to discover
whether you have mimicked your client’s
posture, facial expression or breathing
pattern. Routinely adding such a simple step
could eliminate blaming clients for feelings
that are, in fact, rooted in our own,
naturally responsive neural circuitry.
There is liberation here. Particularly for
therapists who often find themselves on the
edge of emotional overload. Active
awareness of your own neurally-mediated role
in absorbing clients’ feelings can help you
to control the contagion. Once you become
aware of your mimicry, any behavior that
brings you back to the sensations and
feelings of your own body, and out of
synchronization with the client, will help
you to apply the "empathy brakes." You might
stretch, take a drink of water, get up to
fetch a pen, or write some notes. These
steps won’t short-circuit empathy, but
rather will allow you to return to yourself,
to a place of clarity, presence, and helpful
attunement to your client.
When a Client Feels Your Pain
Empathy, of course, is a two-way street. Our
clients often unconsciously parrot our
body patterns and take on our corresponding
emotional states. Many therapists
instinctively foster this process. When, for
example, you slow your own breathing and
your anxious client subsequently slows his,
you’re engaging his mirror neurons. No words
need be exchanged for the client to
gradually match your slower respiration and
begin to calm down.
But if clinicians' serenity is contagious,
so, too, is their agitation. One morning,
upon returning to Copenhagen (my then home)
after a long visit to the United States, I
was suffering from a particularly nasty case
of jet lag. Though exhausted and headachy, I
jumped right into my usual work schedule. At
the end of my afternoon session with Helle,
I asked her, per usual, "How are you
feeling?" Helle proceeded to describe my jet
lag in precise detail. "I feel very tired,
and there’s a feeling of pressure in my
forehead," she said, rubbing her eyebrows.
"I also feel an odd heaviness in my chest.
And I’m hungry, though I shouldn’t be. I ate
a good lunch just before I came."
I suggested to Helle that she stand up and
walk around the room, hoping that the
physical activity would move her out of my
somatic sphere of influence and back into
her own body. After pacing for a minute or
two, she returned to her chair, noticeably
more energetic. "My exhaustion and hunger
have disappeared!" she reported. I then told
her how I was feeling, that she had
described my sensations precisely.
Since consciousness is an important part of
the process of controlling the neuronal
dance, we spent a few minutes tracking down
how Helle had "caught" my state. In
retracing her steps—and postures—she
realized she had rested her head on her hand
as I had tiredly done. That ordinary act of
unconscious mimicry was enough to make her
vulnerable to feeling my jetlag and the
untimely hunger that accompanied it.
Psychiatrist and early attachment expert
Daniel Stern calls the moments of true
meeting in therapy a "shared feeling
voyage." Though each voyage may last but a
few seconds, we’ve all experienced its
potent rush—the sudden throb of feeling not
just for but with a client, a
sensation of jolting connectedness that can
be both exhilarating and fearsome in its
intensity. What we’ve always imagined to be
a resonance born of voice, smile, tears, or
touch is encoded in us, it turns out, far
more deeply and inexorably than we ever
knew. It may be that our mirror neurons,
those tiny and inescapable vessels of
empathy, encapsulate one of the most
exciting challenges of psychotherapy—that of
attuning two brains, and two hearts, so that
they warmly vibrate together without melting
into one.
Further readings:
Gallese, V. (2003). The roots of
empathy: The shared manifold hypothesis and
the neural basis of intersubjectivity.
Psychopathology 36: 171-180.
Hatfield, E., Cacioppo, J.T., Rapson,
R.L. (1994). Emotional Contagion: Studies
in Emotion and Social Interaction.
Cambridge, UK: Cambridge University Press.
Rothschild, B. with Rand, M.L. (in
press). Help for the Helper: The Mind and
Body of Compassion Fatigue, Vicarious
Trauma, and Burnout. New York: W.W. Norton.
Babette Rothschild, M.S.W., L.C.S.W.,
is in private practice in Los Angeles and
gives professional trainings worldwide. She
is the author of The Body Remembers: The
Psychophysiology of Trauma and Trauma
Treatment, and The Body Remembers
Casebook: Unifying Methods and Models in the
Treatment of Trauma and PTSD. Mailing
address: P.O. Box 241783, Los Angeles, CA
90024. E-mails to the author may be sent to:
babette@trauma.cc
Website address: http://www.trauma.cc |